Privacy Policy

At Lighthouse Service Centre, accessible from https://lighthouseservicecentre.co.za, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect the information you provide to us.

1. Information We Collect

We may collect the following types of information when you interact with our website or services:

Personal Information: Name, contact details (email, phone number), address, and service-related information submitted via contact forms or booking requests.
Usage Data: Browser type, IP address, pages visited, time spent on pages, and other analytical data for improving user experience.
Cookies and Tracking: Cookies may be used to enhance site functionality, store preferences, and track website usage.

2. How We Use Your Information

The information we collect may be used for:

Responding to inquiries or service bookings
Improving our website functionality and customer service
Sending service updates or promotional information (only with your consent)
Legal compliance and record-keeping

3. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. Information may be shared with:

Service providers assisting in website or business operations (under strict confidentiality)
Legal or regulatory authorities if required under South African law (POPIA or other)

4. Data Security

We implement suitable technical and organizational measures to protect your data from unauthorized access, alteration, or destruction. However, no online transmission or storage system is completely secure.

5. Your Rights Under POPIA

As per the Protection of Personal Information Act (POPIA), you have the right to:

Access your personal data held by us
Request correction or deletion of incorrect or unnecessary data
Withdraw consent for future data use

To exercise these rights, please contact us at [your contact email].

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites.

7. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. The latest version will always be available on this page, and we encourage you to review it periodically.