Fact Check Policy

At Lighthouse Service Centre, our mission is to provide accurate and up-to-date information on South African government schemes, social grants, financial aid programs, and public policy updates. We are committed to factual accuracy and hold our editorial process to high standards to ensure that our readers get reliable, verified, and unbiased information.

1. How We Source Information

Our content is based on:

Official government websites (e.g. SASSA, SA Gov, Department of Social Development)
Credible news organizations and verified press releases
Public records, ministerial announcements, and parliamentary briefings
Reports and notices from provincial governments and authorized agencies

We do not publish information from anonymous, unverifiable, or speculative sources.

2. Our Verification Process

Every article published on our platform goes through a thorough fact-checking process:

Data verification from official or primary sources
Cross-checking figures, grant dates, payout amounts, and policy changes
Review of supporting documentation like government gazettes, budget papers, or department circulars

If the information cannot be verified, we will not publish it or clearly state it is based on preliminary or developing news.

3. Corrections & Clarifications

Despite our best efforts, if we publish inaccurate or outdated information:

We will issue prompt corrections with a clear update notice
Significant changes will be timestamped and labeled
Readers can report errors directly via our Contact Us page

4. Editorial Independence

Our editorial content is:

Free from political or commercial influence
Non-promotional and written in a neutral tone
Focused on informing the public, not endorsing political parties, companies, or agendas

All fact-based content is handled by our in-house editorial team or verified freelance contributors with domain expertise.

5. User Responsibility

We encourage our readers to:

Always cross-reference critical financial or legal information
Contact relevant government departments for official confirmation
Use our content as a supportive guide, not a replacement for legal or financial advice