At Lighthouse Service Centre, we are committed to maintaining the highest standards of accuracy, transparency, and fairness in the content we publish. Our editorial policy ensures that all news, guides, and updates related to South African government schemes, grants, and policy developments are created with journalistic integrity and a public-service mindset.
1. Editorial Independence
Our editorial team operates independently of any political party, government office, or corporate influence. We do not accept compensation in exchange for coverage or favor. All decisions about what we cover and how we cover it are made by our editors based solely on relevance and public interest.
2. Content Scope
We cover:
- South African government schemes and welfare programs (SASSA, SRD, UIF, etc.)
- Social grants, pension schemes, and housing assistance updates
- Policy changes and their impact on the general public
- Verified updates from official departments and credible sources
We do not publish speculative, unverified, or promotional content disguised as news.
3. Editorial Standards
Before publication, all content goes through:
- Fact-checking against official or primary sources
- Review by senior editors for tone, clarity, and neutrality
- Ongoing updates as new information becomes available
Our writing aims to be simple, accessible, and free of jargon, especially for audiences in rural or underserved communities.
4. Language and Tone
We maintain a tone that is:
- Neutral and informative — not opinionated or sensational
- Reader-focused — designed to help everyday citizens understand policies that affect them
- Non-partisan — not aligned with any political or ideological group
5. Corrections & Accountability
If an error is found:
- We promptly correct it with a note explaining what was changed
- Readers are encouraged to report mistakes via our Contact Us page
- Significant corrections will be timestamped and updated
6. Contributor Guidelines
All writers and contributors to Lighthouse Service Centre must:
- Adhere to this editorial policy
- Declare any conflicts of interest
- Cite all data and sources accurately
- Follow our Fact Check Policy
7. Reader Trust
We value the trust of our readers. Our mission is to serve the public by ensuring that all content:
- Empowers citizens with actionable information
- Reflects real-time, local, and national developments
- Is always free to access and not behind a paywall
8. Contact the Editorial Team
For feedback, story tips, or to raise editorial concerns, contact:
📧 Email: [[email protected]]
🌐 Website: https://lighthouseservicecentre.co.za
